At sel999, the privacy of every player is a foundational commitment. This policy explains exactly what data we collect, why we collect it, how we use it, and the rights you hold over your personal information.
Your privacy matters to us. This Privacy Policy forms part of sel999's Terms & Conditions and is legally binding. By registering an account or continuing to use the sel999 Platform, you acknowledge that you have read and understood this policy. If you disagree with any provision, you must discontinue use of the Platform and may request account closure at any time.
sel999 ("we", "us", "our") operates the online sports betting and live casino platform accessible at https://sel999.cam. We are committed to processing the personal data of our players — primarily located across Indonesia in cities including Jakarta, Surabaya, Bandung, Medan, Bali, Yogyakarta, Semarang, and Makassar — in a manner that is lawful, transparent, and respectful of individual privacy rights.
This Privacy Policy describes in detail the categories of personal data we collect from users of the sel999 Platform, the purposes for which that data is processed, the parties with whom it may be shared, the safeguards we apply to protect it, and the rights available to you as a data subject. We encourage all players to read this document in full before registering an account.
References to "Platform" throughout this policy include the sel999 website, any mobile-optimised interfaces, and all associated digital services made available to registered users. References to "personal data" mean any information that identifies or could reasonably be used to identify a natural person.
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or can reasonably identify a living individual, including name, contact details, financial data, device identifiers, and behavioral data. |
| "Processing" | Any operation performed on personal data, including collection, storage, use, disclosure, transfer, and deletion. |
| "Data Controller" | sel999, which determines the purposes and means of processing personal data collected through the Platform. |
| "Data Processor" | A third party that processes personal data on behalf of sel999 under a contractual data processing agreement (e.g., payment gateway providers, game studios, analytics platforms). |
| "Player" / "User" / "You" | Any individual who accesses, browses, or holds a registered account on the sel999 Platform. |
| "Consent" | A freely given, specific, informed, and unambiguous indication of a player's agreement to the processing of their personal data for a specified purpose. |
| "Cookie" | A small data file stored on a user's device by the sel999 Platform that enables session management, preference storage, analytics, and targeted content delivery. |
sel999 collects the following categories of personal data from players. Only the data strictly necessary for each processing purpose is collected; we do not engage in excessive or irrelevant data collection.
sel999 collects personal data through the following methods:
sel999 processes your personal data only for the following specific, explicit, and legitimate purposes. We do not use your data for purposes incompatible with those disclosed at the time of collection.
| Purpose | Data Used |
|---|---|
| Account Registration & Management | Identity data, contact details, login credentials, and device information to establish and maintain your account |
| Identity Verification (KYC) | Government-issued ID, proof of address, selfie photos, and payment method verification to comply with anti-money laundering obligations and prevent fraud |
| Processing Deposits & Withdrawals | Financial data, bank account details, e-wallet identifiers, and transaction history to facilitate secure fund transfers |
| Delivering Gaming Services | Gaming activity data, bet placement logs, and session records to operate sports betting, live casino, and slot services |
| Fraud Prevention & Security | IP address, device fingerprints, transaction patterns, and gaming behavior to detect suspicious activity, prevent duplicate accounts, and protect the Platform |
| Customer Support | Communications data, account history, and transaction records to respond to queries, resolve disputes, and assist with technical issues |
| Responsible Gaming | Gaming activity data, self-exclusion requests, deposit limit settings, and behavioral patterns to identify problematic gambling signs and enforce player protection measures |
| Marketing & Promotions | Contact details, gaming preferences, and transaction history to send promotional offers, bonuses, and updates — only with your explicit consent, which may be withdrawn at any time |
| Legal Compliance | All categories of personal data as necessary to comply with applicable laws, respond to legal requests, enforce our Terms & Conditions, and cooperate with regulatory authorities |
| Platform Analytics & Improvement | Aggregated and anonymized technical data, session analytics, and usage patterns to optimize Platform performance, improve user experience, and develop new features |
sel999 processes personal data only where we have a valid legal basis to do so. The legal grounds on which we rely include:
sel999 does not sell, rent, or trade player personal data to third parties for their own marketing purposes. We share personal data only in the following limited circumstances, and only to the minimum extent necessary:
sel999 engages third-party service providers to perform functions on our behalf under strict contractual data processing agreements. These providers include:
All third-party processors are contractually required to process personal data only as instructed by sel999, implement appropriate technical and organizational security measures, and delete or return data upon contract termination.
sel999 may disclose personal data where required or permitted by law, including:
In the event that sel999 undergoes a merger, acquisition, reorganization, or sale of assets, personal data may be transferred to the acquiring entity as part of the transaction. Players will be notified of any such transfer and given the opportunity to exercise their rights under this Privacy Policy.
sel999 does not share personal data with social media platforms, advertising networks, or data brokers. We do not participate in third-party cross-site tracking or behavioral profiling for external commercial purposes.
The personal data collected by sel999 is primarily stored and processed on servers located within secure data centers. Some third-party service providers engaged by sel999 (particularly cloud infrastructure and game content providers) operate internationally, which may result in personal data being transferred to and processed in jurisdictions outside Indonesia.
Where international transfers occur, sel999 ensures that appropriate safeguards are in place, including:
If you have questions about specific international transfers relating to your data, please contact our support team at [email protected].
sel999 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Specific retention periods are as follows:
At the end of the applicable retention period, personal data is securely deleted or anonymized such that it can no longer identify an individual. Aggregated, anonymized data may be retained indefinitely for statistical and analytical purposes.
sel999 implements industry-standard technical and organizational security measures to protect personal data against unauthorized access, disclosure, alteration, and destruction. Our security framework includes:
Your Responsibility: While sel999 implements robust security measures, you are responsible for maintaining the confidentiality of your account login credentials. Never share your password with anyone, and contact support immediately if you suspect unauthorized account access.
sel999 uses cookies and similar tracking technologies to enhance Platform functionality, analyze usage patterns, and deliver a personalized user experience. A cookie is a small text file stored on your device that allows the Platform to recognize you on return visits.
You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from accessing certain Platform features. Most modern browsers allow you to:
For detailed instructions on managing cookies, please refer to your browser's help documentation.
As a sel999 player, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected] with your request and proof of identity.
Request a copy of the personal data sel999 holds about you, including details of processing purposes and recipients
Correct any inaccurate or incomplete personal data held in your account profile
Request deletion of your personal data, subject to legal retention obligations and legitimate business needs
Request temporary suspension of data processing where accuracy is disputed or processing is unlawful
Receive your personal data in a structured, machine-readable format for transfer to another service
Object to processing based on legitimate interests, including direct marketing communications
sel999 will respond to all rights requests within 30 calendar days of receipt. If your request is complex or we receive multiple requests from you, we may extend this period by a further 60 days with advance notification. There is no charge for exercising your rights unless requests are manifestly unfounded or excessive.
sel999 is strictly prohibited to individuals under 21 years of age. We do not knowingly collect, process, or retain personal data from minors. All account registration processes include mandatory age verification, and we reserve the right to request documentary proof of age at any time.
If sel999 becomes aware that an account belongs to an individual under 21 years of age, the account will be immediately suspended, all personal data deleted, and any funds forfeited in accordance with our Terms & Conditions. Parents and guardians are encouraged to monitor their children's online activities and report any suspected underage access to [email protected].
Zero Tolerance for Underage Gambling: sel999 maintains a zero-tolerance policy toward underage gambling. Providing false age information or attempting to circumvent age verification measures constitutes a serious breach of our Terms & Conditions and may be referred to law enforcement authorities.
The sel999 Platform integrates certain third-party services, including game content from providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft. These providers operate under their own privacy policies, which govern their collection and use of data generated during gameplay.
sel999 may occasionally provide links to external websites for informational purposes (e.g., responsible gaming resources, payment method support pages). We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any external site before providing personal information.
When you interact with third-party game content or follow external links, you do so at your own risk. sel999's Privacy Policy applies only to data collected directly through the sel999 Platform.
sel999 reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or operational requirements. Material changes will be communicated to registered players via email and a prominent notice on the Platform at least 14 calendar days before the updated policy takes effect.
The "Last Updated" date displayed at the top of this document indicates when the policy was most recently revised. Continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated terms, you must cease using the Platform and may request account closure and data deletion in accordance with your rights under section 12.
If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or have concerns about how sel999 processes your personal data, please contact our dedicated privacy team:
Privacy Contact Email: [email protected]
Subject Line: Please use "Privacy Enquiry" or "Data Subject Rights Request" for fastest routing
Response Time: We aim to respond to all privacy-related enquiries within 48 hours and to formal rights requests within 30 calendar days
Our Indonesian-speaking support team is available 24/7 (WIB, UTC+7) to assist with privacy matters. For urgent account security concerns, we recommend contacting us immediately via live chat within your account dashboard.
If you are not satisfied with sel999's response to a privacy complaint, you may have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction. We encourage you to contact us first so we can attempt to resolve your concerns directly.
Every piece of data transmitted between your device and sel999 is protected by 256-bit SSL encryption — the same security standard used by major Indonesian banks like BCA, BRI, and Mandiri.
Your personal data is accessible only to authorized sel999 personnel who require it to perform their duties. All staff are bound by strict confidentiality agreements and undergo regular security training.
We collect only the data necessary to operate your account, process transactions, and comply with legal obligations. No hidden tracking, no data sales, no surprises.
Exercise your rights to access, correct, delete, or export your personal data at any time. We respond to all rights requests within 30 days and make the process straightforward.
We retain personal data only as long as legally required or necessary for service delivery. Once retention periods expire, your data is securely deleted or anonymized.
Our 24/7 Indonesian-speaking support team is ready to answer any questions about your privacy rights, data processing, or security measures. Contact us anytime at [email protected].
Our support team is available 24/7 to answer privacy questions and assist with data subject rights requests. You can also review our Terms & Conditions and FAQ for more information.